Teen Volunteer Work Experience Program
Social Services Agency
Office Support Volunteer
The Orange County Social Services Agency (SSA) operates under the policy direction of the Orange County Board of Supervisors and the California Departments of Social Services and Health Services. SSA is responsible for planning, implementing, and operating many of the social services programs provided by the County of Orange.
Minimum Age to Volunteer
Teens and young adults between 16 - 19 years of age may apply.
Please note there are no exceptions to the age requirements listed.
Locations to Schedule Volunteer Shifts
Several office locations are available. Please see the application form referenced below for specific addresses.
Volunteer Duties/Responsibilities
Under close supervision, volunteers will assist SSA staff with tasks such as: opening, sorting and processing mail, filing, basic data entry/word processing, scanning documents, reception backup, lobby assistance, packet stuffing, faxing, preparing training packages, training room preparation and clean-up, escorting trainees to classroom, boxing legal folders, setting appointments, answering phones, working in store room and forms room, and other clerical duties as needed.
Volunteers will work in a safe, well-supervised office environment and will perform age-appropriate duties. Since volunteers may have some contact with clients and/or confidential information, they will be required to sign a confidentiality agreement. A parent/guardian will also be required to sign the agreement if the volunteer is under the age of 18.
Skills or Qualifications Needed
Volunteers must demonstrate a positive attitude and willingness to process information and learn new procedures to provide great customer support to SSA customers. Basic computer and customer service skills are helpful in this position. Additional qualifications include: data entry skills, ability to lift up to 20 pounds, good communication skills, ability to follow directions, and good interpersonal skills. Appropriate casual attire is required for a business setting.
Time Commitment
The Teen Volunteer Work Experience Program will operate for six weeks from June 26 to August 4, 2023. If a volunteer wishes to schedule hours beyond August 4, special arrangements may be made at the discretion of the work site. There is no minimum time commitment; however, volunteer hours must not exceed 20 hours per week. Volunteer schedules must be coordinated with the work site supervisor.
Benefits Available to the Volunteer
The position offers teens and young adults between the ages of 16 - 19 years of age an opportunity to support our Orange County community by enhancing services for the public and gaining hands-on experience within an office environment.
How to apply
Applications will be accepted from May 30 to June 15, 2023.
Please Click Here to access the Teen Volunteer Work Experience Program application. Completed and signed applications must be submitted to the following address:
Emailed to: Eileen.Nguyen@ssa.ocgov.com
Or
Social Services Agency
Teen Volunteer Work Experience Program
1505 East Warner Avenue Santa Ana, CA 92705
Attention: Eileen Nguyen, Bldg. 15
If you are unable to access or print the application, please contact
Eileen Nguyen
Email: Eileen.Nguyen@ssa.ocgov.com
Phone: (714) 825-3219
Parent/legal guardian’s consent is required prior to placement of teens under the age of 18.
